Refund and Returns Policy
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we regret to inform you that we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging, and you must provide the original purchase receipt.
Please note that clearance items are not eligible for return or exchange.
Refund Process
Once your return is received and inspected, we will notify you via email that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If your refund is approved, it will be processed in one of the following ways:
Credit/Debit Card Refund: The refund will be credited back to the original method of payment. You will need to bring the original card used for the purchase to our showroom to initiate the refund process.
Bank Transfer: Alternatively, you may provide your bank account details, and the refund will be processed via bank transfer within 5 business days.
Non-Returnable Items
Please be aware that clearance items are not eligible for return or exchange. Additionally, products that have been opened, used, or are not in their original condition cannot be returned.
Shipping Returns
To return your product, please visit our showroom with the item and the original purchase receipt. You will be responsible for any shipping costs associated with returning your item. Shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If you are returning a more expensive item, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
