| 12 Months | Vanity Cabinet and hardware Acrylic shower tray and liner |
| 2 Years | Framed Shower LED mirrors LED mirror cabinet Electronic component for i.toilet Toilet Seat Shower Hose |
| 3 Years | Shower slider set and hand shower Vitreous china basin Heated towel rail Mirror and mirror cabinet without LED Enamel steel / acrylic bath / man-made stone bath Man-made engineering bench top Bathroom accessories Pop up waste for vanity |
| 5 Years |
Frameless glass shower installed by Trenz workmanship only(otherwise 18 months warranty on hardware only) No warranty will be extended against glass breakage, whether spontaneous, accidental or from any other cause |
| 7 Years | Vitreous china toilet suite TRENZ brand tapware Ceramic cartridge for tapware (Without in-line strainer fitted, warranties will be void) Aquaknight easyclean waste for framed shower |
| 10 Years | European brand tapware Ceramic cartridge for European brand tapware (Without in-line strainer fitted, warranties will be void) Toilet pan for i.toilet Argent inwall cistern – 10 years on tank, 2 years on the mechanism and 12 months on the seals |
Warranty Exclusions and Limitations:
Trenz products are covered by a standard warranty for defects in materials and workmanship under normal use conditions.
However, this warranty does not apply to:
Any damage resulting from misuse, mishandling, or abuse;
Damage caused by improper installation, including non-compliance with local building or plumbing codes;
Accidental or physical damage caused by impact, falls, or external force;
Damage due to lack of proper maintenance (e.g. corrosion from improper cleaning chemicals);
Modification, alteration, or repair by unauthorised persons;
Normal wear and tear, discolouration, or surface fading due to environmental exposure.
Any claims caused by the above reasons will be excluded from warranty coverage.
We reserve the right to assess and determine the cause of product failure.
